award winning market research fieldwork team

“Rach & Jules bring the best of both worlds – supported by experienced Field, Data & Account management teams”


Rachel Hoy (Joint Owner)

Rachel started her career in client side roles before moving agency side as a full-service Researcher.

Julie Gaughan (Joint Owner)

Jules career started in field project management & logistics. First research role was building & then directing the wider fieldwork team across the UK.


Rachel’s holistic view of the research process from the client, agency and fieldwork supplier angle means she fully understands clients needs so ensures Face Facts keep clients deliverables the key focus.

Jules shares her field & operational experience and fully understands the key requirements for making research happen.  She is central to the training & development of the internal teams ensuring client’s requirements are met.


Rach & Jules bring the best of both worlds with over 50 years in the market research business.

Combining their experience you benefit from an impressive set of skills. Supported by experienced Field, Data & Account Management Teams.

They can be trusted to ensure your fieldwork needs are thought through, understood and delivered as required, they love nothing more than getting research done!